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Christoffer Eriksson

PhD, MSc Applied Psychology, MHc Emergency Care, is Degree Program Director 
and Senior Lecturer at Arcada University of Applied Sciences in Helsinki.

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From Silent Silos to Safe Synergy 
- Psychological Safety in Prehospital Care

Föreläsningen

Psychological safety provides the core that helps prehospital teams stay resilient under stress.

Prehospital care increasingly works across professional boundaries, roles, and messy organisational cultures. Understanding how to build clarity in such mixed teams is essential for smooth operations. 

When team members feel safe to show accountability, speak up, question decisions, or share concerns, critical information surfaces earlier. This can change the trajectory of care in highrisk situations. Teams that feel safe to reflect, debrief, and admit uncertainty learn faster and adapt better, crucial in a complex field where protocols, technology, and expectations evolve rapidly.

A psychologically safe climate further reduces burnout, moral distress, and conflict. Highly relevant in today’s strained prehospital workforce. 

We will explore how psychological safety shapes interprofessional collaboration and decisionmaking in prehospital ambulance care. Drawing on current research and realworld practice, we'll highlights how paramedic nurses and emergency care professionals can build psychological safety, communicate more effectively, and create conditions that support learning and resilience in highstakes environments. You'll get practical insights for strengthening your team culture, and fostering a safer, more sustainable prehospital workplace.

Erfarenhet

With a clinical background as advanced-level paramedic-nurse, and ten years of educational experience as past programme lead for the Emergency Care bachelor programme, Christoffer heads the joint Emergency Care Systems Development and Leadership master’s programme. He is also an experienced EuSim Course Director, and Director of Arcada Patient Safety and Learning Center, the simulation and clinical skills center, where he heads simulation-based education, research and development activities.

Christoffer’s interest lies in making emergency care systems and team cultures more sustainable for professionals and students through high level education and evidence-based development. Christoffer's doctoral dissertation from University of Helsinki Faculty of Medicine explored paramedics’ job demands and resilience resources utilizing frameworks of organizational socialization, sense of coherence and professional value formation.